joe royal 9:58 Thu Nov 10
Anyone changed phone supplier to EE?
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Got my PAC no Monday and took out a contract with EE.
Sim turned up, made test call etc now it’s slow bit wrong.
I can’t dial out but I can text, if I text then it’s the no EE gave me. My wassap is still me and all my apps/emails etc still work.
Can’t ring the call Center or fuck all.
Any ideas or just a big SPLATT!!!
The phone internet is lightning fast.
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Replies - Newest Posts First ( Show In Chronological Order)
the exile
5:37 Sun Nov 13
Re: Anyone changed phone supplier to EE?
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Can't stand their ads with that smug git Kevin Bacon, so no, I haven't.
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Mike Oxsaw
4:54 Sun Nov 13
Re: Anyone changed phone supplier to EE?
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Maybe try installing Line or Whatsapp and use them to make calls?
However, given they say it'll be fixed tomorrow, probably not worth the hassle.
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iphammer
4:39 Sun Nov 13
Re: Anyone changed phone supplier to EE?
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Did your phone sim update the next day?
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joe royal
3:58 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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It won’t dial out or receive, they put me on the wrong plan. It’s a data only sim, should be upgraded by tomorrow
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iphammer
3:47 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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did you dial 150 ?
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joe royal
3:40 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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It won’t . Will take 24 hours to work.
Wassap and FB messenger still work tho.
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Far Cough
3:28 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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joe, I just called you, it didn't ring
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joe royal
3:22 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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So it turns out the stupid Geordie that I phoned up put me on a data only sim by mistake.
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joe royal
12:11 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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147man 10:32 Fri Nov 11
Sorry. It happens in the car, the I drive is perfectly placed to be hit accidentally.
I’m now in Ilford (Essex) EE shop. Abdul and co are working on it.
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Helmut Shown
11:47 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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If you have taken your number with you there is a separate process done by BT to divert your number from the original supplier to your new supplier. As they are striking occasionally there may be a backlog.
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atb trev
11:43 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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A bit to unPAC here Joe,
Are you on Wifi when your text/apps/internet all work?
If so do they work if you switch off wifi?
If not then check the Access Point Names:
https://community.ee.co.uk/t5/Mobile-Data/EE-APN-Settings-Where-to-find-them/td-p/1145404
If they are all correct or the problem is as described without WIFI turned on, then it's probably a problem EE's end and you'll have to face the call centre or online chat.
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147man
10:32 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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As far as I can see your phone is working fine due to the fat that you pocket dialled me AGAIN!
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joe royal
10:22 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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Turned it on and off a few times, even had it off overnight. Still not working.
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On The Ball
9:12 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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You've turned it on and off a couple of times, right? Try putting it into 'Airplane' mode for a minute.
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bruuuno
12:56 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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Give Kevin bacon a shout
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Pi Alpha Nu
12:53 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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Why did you swap?
Are you trying to land a plane?
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Lily Hammer
12:43 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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Eerie Descent 10:09 Thu Nov 10
Is that yet another part of the New Normal?
In the old days, a simple wipe of the screen with one’s knob would suffice.
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Pub Bigot
12:39 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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Love EE. Been with them for over a decade of exceptional service.
Have you got an e-sim or a proper physical one?
Are you an iPhone user? If so, that was your first mistake.
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gph
12:36 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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I'm sticking with Yorkshire's* very own Plusnet.
EE by gum.
* suspect they're not as Yorkshire as they would have us believe
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ironsofcanada
12:28 Fri Nov 11
Re: Anyone changed phone supplier to EE?
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Sorry, mate.
Is there not just a general help chat, where you don't have to enter your number?
I was generally please when I moved from 3 to them, but it has been over a year now since I left the UK and them.
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joe royal
11:49 Thu Nov 10
Re: Anyone changed phone supplier to EE?
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IOC
Can’t even log on to support or the app as it doesn’t recognise my number.
Don’t want to use the EE one as changing it later could be an issue.
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